Premium Scented Candles Premium scents to make your home smell divine Luxury Designer
Scented Candles
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Premium scents to make your home smell divine Hand Poured
Scented Diffusers
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Premium scents to make your car smell divine Luxury Designer
Car Air Fresheners
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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

We have selected a range of scents that we know you will love. Our luxury scents are simply inspired by designer perfume houses. We are in no way affiliated with any designer fragrance company, our fragrance inspired products smell similar to perfumes and aftershaves.

If you would like to request a scent please message us via our contact form.

Your customer experience is very important to us and we strive to make your online shopping experience as enjoyable and easy as possible, our returns policy gives you 14 days to change your mind.

You can cancel or return your order within 14 days from when you receive the order. Please Note: Any refunds will be subject to the product being returned in a saleable condition, with no signs of use or damage to the product or packaging.

If the product is not in the original packaging or is damaged in any way, we reserve the right not to refund.

To return products please email sales@candlelounge.co.uk to request our return delivery address.

To ensure our candles, car air fresheners and luxury diffusers arrive to you in a timely manner and smelling the way we intended we hold small stock levels.

When an item is marked as out of stock you can still place an order. We receive instant order notifications where we can make you handcrafted product in the following days.

We deliver across the whole of the United Kingdom, all orders are dispatched via Royal Mail.

To ensure our candles, car air fresheners and luxury diffusers arrive to you in a timely manner and smelling the way we intended we hold small stock levels.

To provide high quality, most of our products are made to order, please allow 3 to 7 working days from point of order to receive your scented products.

Don’t leave candles or wax melts burning unattended. May cause an allergic reaction. Read the label before use. IF ON SKIN: Wash with plenty of soap and water. If skin irritation occurs: get medical attention/advice. Keep away from children and pets.

Toxic to aquatic life with long-lasting effects. Avoid release into the environment. Dispose of contents/containers in accordance with local regulations. Store out of direct sunlight, in a cool dry place.

In accordance with the European Regulation (EC) No 1272/2008 on Classification, Labelling and Packaging (CLP) (2009), information on the chemical composition and associated hazards of each fragrance contained within our products is provided.

Please check your junk items within your email client, if you haven’t received your order confirmation within one hour of placing your order please email sales@candlelounge.co.uk

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    1.

    Designer Scents

    We have selected a range of designer inspired scents that we know you will love.

    2.

    Hand Poured

    Luxury scents are hand poured in to warm wax that provides a long-lasting fragrance.

    3.

    Premium Quality

    Each scented product is hand made and individually checked to ensure premium quality.

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